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How rp55t Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make deposits via DANA, OVO or GoPay, and use our platform — and exactly how we keep that data secure.

Account Data ProtectedDANA, OVO, GoPay Wallet PrivacyNo Data Sold to Third PartiesYour Right to Request DeletionClear Retention Policy
rp55t How rp55t Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct stored details, or need to request account data removal, our support team handles these requests directly. Use any of the channels below to get a response from our team on data-related matters.

Live Chat Open live chat from your account dashboard to submit a privacy request. Our team reviews data queries and responds within the same session where possible.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can match your request to the correct account record.
Account Help Centre Access the Help Centre from your account settings. The privacy section walks you through submitting a data correction or export request step by step.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your account information — from the moment you verify via OTP through to how your DANA, OVO or GoPay transaction history is stored. Here is what that looks like in practice across the four areas that matter most to your privacy.

Cookies and Session Tokens We use session cookies to keep you logged in across devices. These expire when you log out or after a fixed idle period. You can clear them via your browser settings at any time.
Payment Data Handling DANA, OVO and GoPay wallet references are stored only for transaction matching. We never store PIN data, full wallet credentials or payment app passwords on our systems.
Account Security Practices Every login triggers OTP verification to your registered mobile number. Suspicious session activity — such as a new device login from an unrecognised location — flags an additional verification step.
Data Retention and Deletion We keep your account data while your account is active. When you close your account, data is held only for the period required by applicable law, then deleted on a scheduled basis.

Your Privacy Policy Questions, Answered

These are the questions we get most often about how your data is handled on rp55t. If your question is not covered here, reach out through live chat or the Help Centre in your account settings.

We collect your name, email, and registered mobile number. When you link DANA, OVO or GoPay, we store the wallet reference for transaction matching — nothing beyond that.

No. Wallet references are used only to match deposits and withdrawals to your account. We do not sell, rent or share payment data with third parties for marketing purposes.

Yes. Contact our support team via live chat or email with your registered mobile number. We will compile your stored account data and send it to your registered email address.

Submit a deletion request through the Help Centre or by emailing support. Once verified, we process the deletion and retain only what applicable law requires us to keep.

We use session cookies to keep your login active and recognise your device. You can block or clear cookies in your browser settings, though this may affect how your account session behaves.

We retain data only for the period required under applicable local law after account closure. Once that period passes, your records are deleted on our scheduled data purge cycle.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.