Reference

Read These Terms Before You Use Your Account

These terms set out what you can expect from rp55t and what we expect from you. They cover account registration, how deposits through DANA, OVO, and GoPay are handled, and the conditions that apply to access where local law permits.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessUpdates notified via accountOne account per person
rp55t Read These Terms Before You Use Your Account
HOW WE OPERATE

How rp55t Handles Your Account Under These Terms

These terms are not just a formality. They describe the actual steps we take when something in your account needs reviewing — a wallet mismatch, a regional check, or a request to update your registered details. Understanding them protects your account and keeps your access consistent across devices.

Wallet Verification

Deposits and withdrawals must route through the same DANA, OVO, or GoPay wallet registered to your account. Mismatched wallets trigger a manual review before funds are released.

Account Security

Your login credentials are yours alone. We use session tokens tied to your registered device. If we detect access from an unrecognised device, your account may be flagged for verification.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data through support.

Requesting Changes

To update your registered wallet, email address, or personal details, submit a request through account support. Changes take effect after identity verification is completed.

CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear or you believe your account has been affected by an error, contact us directly. We handle terms-related queries separately from general account support so your question reaches the right team. Do not wait — if your access or wallet is affected, reach out as soon as possible so we can review it promptly.

Live Chat Open the chat widget in your account dashboard to ask about any clause, account restriction, or wallet verification requirement under these terms.
Email Support Send a written query to our support address for anything that needs a documented response — account suspensions, wallet disputes, or terms clarification requests.
Account Help Centre Log in and visit the Help section to find answers to common terms questions, including how wallet matching works for DANA, OVO, and GoPay withdrawals.

Questions About These Terms, Answered

These are the questions we hear most often about how our terms work in practice. If yours is not here, use live chat or email — we will give you a direct answer.

Access and eligibility depend on local law in your region. Where access is permitted, the same terms apply. We recommend checking your local rules before opening or continuing to use your account.

No. Deposits must come from a wallet registered in your own name and linked to your account. Third-party wallet transactions are held for review and may result in funds being returned.

We will notify you through your account before material changes take effect. Continuing to use your account after that notice means you accept the updated terms. You can contact us with questions before accepting.

Submit a data request through our email support channel. Include your registered account name and wallet details so we can verify your identity before releasing any records.

Common violations include opening more than one account, using another person's wallet, attempting to bypass regional restrictions, and sharing your login. Any of these can lead to account suspension under our terms.

Yes. Contact support to request account closure. We will process any verified pending balance to your registered GoPay, OVO, or DANA wallet before closing the account, subject to verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.